VRS Interpreter: Hello my name is [Name] and I am a VRS Interpreter.
Support Group: Hi [Name]!
VRS Interpreter: Um. Well. I’ve been a CA for about four years now and I never thought I had a problem, then, the other day the call was answered by a PBX system, you know:
“…if you know the extension of the party you wish to reach you may dial it at any time, otherwise please choose from the following:
Press One for…”
And I realized I had memorized the number sequence to get from the trunk line to a live operator for that company.
And the Social Security Administration.
And to get to the Customer Service Department at four different cell phone providers.
And six hospitals and nine doctors offices, only one of which is in my State.
And Human Resources for the US Post Office.
Oh, and for Costco and, like, seven other businesses.
I can’t even call my children by their correct names half the time.
That’s when I knew I needed help…